Customer Service Representative

A frontline employee who interacts with pet parents to address their questions and concerns. A Customer Service Representative must also act as an advocate for the pet. Duties include making and confirming appointments, maintaining the hospital schedule, and fielding phone calls. A CSR will be responsible for checking in patients and collecting payment at checkout,…

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Registered Veterinary Technician

A Licensed  Veterinary Technician must apply their professional skills in anesthesia, surgery, dentistry, laboratory testing, patient nursing, and client education. A technician is routinely entrusted with patient assessments, anesthesia, procedures, and treatments. A technician must be a detail-oriented person who can make good decisions, respond quickly and calmly to crises, and maintain high standards of…

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Veterinary Assistant

Assist doctor and other hospital staff with patient care and cleaning of patients and facilities. Duties include assisting with office exams, surgery, and other patient treatments. A portion of patient care will be to run diagnostic tests such as fecal samples for the doctor to interpret. Veterinary Assistants are also responsible for helping to maintain…

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